One Platform to Manage
Customer Conversations,
CRM, and Insights
Syntask combines AI chat, call center, and CRM into a single system — helping your team handle every interaction with context, speed, and clarity.
More than a tool,
a system that works
for your business
Helps your customers understand your product, not just respond to them
Delivers personalized guidance based on real customer behavior
Keeps customers engaged throughout their journey, not just at the point of sale
Learns from every interaction automatically without relying on manual feedback
Enables relevant, behavior-based promotions instead of generic campaigns
Syntask success story
Real impact from better conversations
customer service
productivity
fast
response
conversion rate
improvement
customer service
satisfaction
customer retention
improvement
referral
improvement
sales
improvement
Product ecosystem
We can help your business scale up by improving
sales, conversion, retention, referral, and customer lifetime
value
Omnichannel Chat
Omnichannel Chat
Smart Solutions with AI and Human in the Loop
Omnichannel
Integration with Meta WhatsApp, Instagram, Facebook, Email, Telegram, Google Review, Line, Shopee, and Tokopedia
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Customization
Conversation workflow, template, tone, topic tagging, and human escalation
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Natural Language with AI
Understand context, terms, and languages in text, picture, and voice format
Iterative AI Training
Improve AI knowledge with product care procedures and customer insights
End-to-end Customer Journey
Manage leads, conversion, complains, referral, and digital presence
Secured
Data privacy protection and block spam number
Ability to Manage Hundreds of Customer Group
Group Conversation
Manage community and respond group questions intuitively
Message Blast
Share news, promotion, and important notifications to many
Chat Scheduler
Share daily information and topics to engage customers everyday
Data Processing
Extract info from multi-media data and analyze how to respond
Customer Profiling
Classify customers based on demography and purchase behavior
Call Center
Call Center
Human Call Agents Empowered with AI
Human Touch Solutions
Some customers in your business might require call interactions more trustworthy than just chatting. We provide call center
Ticketing System
Ticketing system classification based on issues and customizable to adjust to your customer handling SOP
Call Agent System
Round robin to delegate chat & call workload between human agents
AI-Powered Call Center
We can provide AI-powered AI agent for call center based on your needs
PABX
We can provide well-known conventional method of voice-template call flow
Call Center Infrastructure
For enterprise, we provide call quota tokens, abodement number, and call center servers & storage
CRM
Dashboard
Customer Relationship Management Dashboard
Measure Your Interactions, Agents, Business Performance, and Learn From Customer Insights
Workflow
Customization
WorkFlow
Workflow Customization & System Integration
Onboarding
We provide free trial and free training to onboard your business
CRM & Data Intelligence Consulting
We provide Consulting Service to improve strategy, implementation, and iteration.
System Integration
For professional business metrics we provide OpenAPI and system integration.
Data Intelligece
& AI Training
Data Intelligece & AI Training
Data Intelligence & AI Iterative Training to Improve CRM Overtime
We didn't start with Syntask
before Syntask, we built AI products in media monitoring,
health, and legal-solving real operational challenges.
Kurasi
360 Media Monitoring AI Solutions
Mediklaim
Health Insurance Claim AI Solutions
Lexpert
Legal Drafting AI Solutions
Let's see how this works for your business
We'll help you map your customer journey...
Book Demo Contact Sales